Infotainment Defect Tracker ยท Tesla MCU1

Tesla MCU1 eMMC Failure Recall: Affected Vehicles, NHTSA 21V-031 & Free Replacement

The original Media Control Unit (MCU1) in early Tesla Model S and Model X uses an 8 GB eMMC NAND flash chip that wears out from continuous logging and writes. When the chip dies the center touchscreen goes blank, climate controls disappear, and on some models the backup camera stops working. NHTSA opened an investigation and Tesla issued recall 21V-031 to replace affected MCUs free of charge.

High - Touchscreen LossFree Recall Replacement
Free MCU Replacement

Under NHTSA recall 21V-031 Tesla replaces the affected eMMC component free for owners of covered Model S and Model X vehicles. Check your VIN at tesla.com or NHTSA.gov before paying for a third-party repair.

Background: Why the MCU1 eMMC Wears Out

MCU1 (a Tegra 3 based unit) runs a Linux infotainment stack that writes telemetry, map cache, and logs continuously to an 8 GB eMMC. eMMC has a finite write endurance; after several years of daily use the wear-level reserve exhausts and the chip degrades to read-only or fails entirely. Symptoms include intermittent reboots, slow touchscreen response, "Center Display Reboot Required," loss of backup camera, and ultimately a black screen. NHTSA opened PE20-008 in 2020; Tesla issued recall 21V-031 in early 2021 covering specific Model S (2012-2018) and Model X (2016-2018) builds, expanded over time. The free remedy is an MCU replacement (some VINs received an MCU2 upgrade; most receive a replacement-eMMC MCU1).

Tesla MCU1 eMMC Affected Vehicles

ModelYearsMCU VariantNHTSA #Severity
Tesla Model S2012-2018MCU1 (Tegra 3, 8 GB eMMC)21V-031High
Tesla Model X2016-2018MCU1 (Tegra 3, 8 GB eMMC)21V-031High

Data sourced from NHTSA recall database (nhtsa.gov/recalls), manufacturer technical service bulletins, and publicly filed class-action documents. Always verify with your VIN before purchase or repair.

How to Check Your VIN for Open Recalls

Recalls are tied to specific VINs, not just model years. Run yours through these free tools before you buy, sell, or schedule a repair:

  1. NHTSA VIN Lookup - nhtsa.gov/recalls. Enter your 17-character VIN; shows every open federal safety recall.
  2. Manufacturer site - Honda, Toyota, Ford, GM, Hyundai, Kia, Stellantis, Nissan, Tesla, and VW all run their own recall portals. These sometimes list service campaigns, TSBs, and customer support programs that NHTSA does not.
  3. Dealer service department - Open recall work is free for the life of the vehicle. No appointment fee, no parts fee.

Use our free VIN decoder to pull build info, or run a free AI diagnosis if you already have symptoms.

Class Actions & Legal References

NHTSA Engineering Analysis EA20-002 and Preliminary Evaluation PE20-008 forced the Tesla recall. Multiple owners pursued small claims actions before the recall was issued; these were largely resolved by the recall remedy.

What To Do If You Are Affected

Check NHTSA.gov/recalls or the Tesla mobile app for an open 21V-031 campaign on your VIN. Do not pay a third-party shop for an MCU repair if the recall is open. Schedule a Tesla service center or Mobile Service appointment.

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Frequently Asked Questions

Does the recall give me an MCU2 upgrade?

No. The remedy is repair of MCU1. MCU2 upgrade is a separate paid option Tesla offers for some VINs.

Is the backup camera failure covered?

Yes. Backup camera loss tied to MCU1 eMMC failure is part of the recall safety justification (FMVSS 111 rear-visibility compliance).

How long does the MCU repair take?

Most service centers complete it in 4-6 hours. Mobile Service can sometimes do it on-site in a similar window.

Will I lose my saved settings and seat profiles?

You will need to re-pair Bluetooth devices and reconfigure media accounts. Driver profiles usually transfer.

Does the recall cover Model 3 or Model Y?

No. The Model 3 and Model Y use MCU2/MCU3 with different hardware and are not part of 21V-031.

What if my MCU1 already failed and I paid out of pocket?

Tesla has reimbursed some prior MCU repairs under the recall. Submit ROs and receipts through Tesla Service.

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